Start Here!

Everything you need to know to begin using the Attune [fka Senseware] Platform

Julien Stamatakis avatar
Written by Julien Stamatakis
Updated over a week ago

In order to begin using Attune [fka Senseware], you first need to create an account. You should have already received an email in your inbox with the subject line: You've been invited to join [your organization] on the Attune platform.

If you do not see the email, please check your spam folder, or use the search function to attempt to locate it. If you have not received the email, please contact Attune [fka Senseware].

After receiving your Attune [fka Senseware] hardware, you will first need to connect your Gateway.

1. Establish an internet connection to your Gateway via an Ethernet cable. You can either use an on-site network or a cellular router. 

2. Connect power to your Gateway using the included micro-USB power adapter.

Note: Make sure that you have installed your Gateway and it is online before proceeding with the Node Installation.

There are 2 types of Attune [fka Senseware] Nodes: IAQ Nodes and Standard Nodes (Outlet-powered or AAA Battery-powered).

IAQ Nodes

1. Simply plug the power cord coming out of the IAQ Node into a wall outlet.

2. Mount the IAQ Node vertically on a wall, 4-6 ft from the floor using the provided command strips, with the power cord exiting the Node from the bottom-right corner.

Note: Do not attempt to open the enclosure unless you've been advised to do so by an Attune [fka Senseware] technician (see advanced instructions here).

Outlet-powered Nodes

1. Connect power to your Node using the included micro-USB power adapter.

Battery-powered Nodes & IAQs

1. Mount the Battery Plate accessory to the wall
2. Insert 6 x AA batteries (included), making sure to follow the batteries' orientation as labeled on the battery holder.
3. Insert the Node or IAQ into the Battery Plate

Note: Some sensors and sensor bridges cannot be used with Battery-powered Nodes. You can review these limitations here.

Your Node will briefly flash dark blue to indicate that it is powered. It will then flash green if it is able to connect to the Gateway or another Node, or light blue if it is unable to connect to another module. 

After logging in to, visit the System Status tab of your Installation to confirm that your Gateway and Nodes appear online. You can name them in the Module Configuration tab in order to make them easier to identify (ex. 4th Floor Electrical Room).

Connect your Sensors and/or Sensor Bridges to any available port on the Nodes where you wish to collect data.

If you are using Sensor Bridges, connect the appropriate hook-up wires between the third party equipment/sensors and the Attune [fka Senseware] Sensor Bridges.

Visit the Module Configuration tab of the Installation settings to configure your sensor bridges, if necessary.

Click the Add Dashboard button on the Dashboard drop-down menu to begin creating your Dashboard. Click the Add Widget button to create tiles to view your data, or allow for controls. 

Choose Basic Widget to view real-time values of your various Sensors/Sensor Bridges and then select which Nodes & Sensors/Sensor Bridges you'd like to create data tiles for. Clicking on these tiles will load a graph with which you can view historical trends of your data. Choose Chart Widget to view fixed charts of data channels, or aggregated data, in a variety of graphical formats for various time periods.

If you click the edit button below a tile, you can create thresholds for your data to indicate warning when thresholds are passed. You can also do this when first creating a Basic Tile. These thresholds will be used to send email/text alerts if enabled.

Visit the Account page under your username drop-down to set team specific notifications/alerts. Click on the Notifications tab under the relevant Team to enable/disable alerts.

Click the Invite a new user to this organization button on the Account page to invite new users. After entering their relevant contact information you can choose which Team they will initially join.

Did this answer your question?