Create Your Account

In order to begin using Senseware, you first need to create an account. You should have already received an email in your inbox with the subject line: You've been invited to join [your organization] on the Senseware platform.

Gateway Installation

After receiving your Senseware hardware, you will first need to connect your Gateway.

1. Connect internet to your Gateway via Ethernet cable. You can either use an on-site network or a cellular router. 

2. Connect power to your Gateway using the included microUSB power adapter.

Node Installation

Make sure that you have installed your Gateway and it is online before proceeding with the Node Installation.

There are 2 types of Senseware Nodes. The IAQ Nodes and the standard Nodes (Wall-powered or AAA battery powered).

IAQ Nodes

1. Simply plug in the power cord coming out of the IAQ Node into a wall outlet.

2. Mount the IAQ Node vertically on a wall, 4-6 ft from the floor using the provided command strips.

Note: Do not attempt to open the enclosure unless you've been advised to do so by a Senseware technician (see advanced instructions here).

Wall-powered Nodes

1. Connect power to your Node using the included microUSB power adapter.

AAA Battery Powered Nodes

1. Remove the top of the Node enclosure.
2. Insert 3 x AAA batteries (included), making sure to follow the orientation as labeled on the battery holder.
3. Replace the top of the Node enclosure.

Note: Some sensors and sensor bridges cannot be used with battery powered Nodes. You can review these limitations here.

Your Node will briefly flash dark blue to indicate that it is powered. It will then flash green if it is able to connect to the Gateway or another Node, or light blue if it is unable to connect to another module. 

System Status

After logging in to, visit the System Status tab of your Installation to confirm that your Gateway and Nodes appear online. You can name them in the Module Configuration tab in order to make them easier to identify (ex. 4th floor electrical room).

Sensor/Sensor Bridge Installation

Connect your Sensors or Sensor Bridges to any available port on the Nodes where you wish to collect data.

Connecting to Third Party Equipment

If you are using Sensor Bridges, connect the appropriate hook-up wires between the third party equipment/sensors and the Senseware Sensor Bridges.

Visit the Module Configuration tab of the Installation settings to configure your sensor bridges, if necessary.

Create a Dashboard

Click the Add Dashboard button on the Dashboard drop-down menu to begin creating your Dashboard. Click the Add Widget button to create tiles to view your data, or allow for controls. 

Choose Basic Widget to view real-time values of your various Sensors/Sensor Bridges and then select which Nodes & Sensors/Sensor Bridges you'd like to create data tiles for. Clicking on these tiles will load a graph with which you can view historical trends of your data. Choose Chart Widget to view fixed charts of data channels, or aggregated data, in a variety of graphical formats for various time periods.

Set Thresholds

If you click the edit button below a tile, you can create thresholds for your data to indicate warning when thresholds are passed. You can also do this when first creating a Basic Tile. These thresholds will be used to send email/text alerts if enabled.

Create Notifications

Visit the Account page under your username drop-down to set team specific notifications/alerts. Click on the Notifications tab under the relevant Team to enable/disable alerts.

Add New Users

Click the Invite a new user to this organization button on the Account page to invite new users. After entering their relevant contact information you can choose which Team they will initially join.

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